Jul 6, 2016

D'Addario Strings Customer Service Review

          Here's a little shout-out to the customer service at D'Addario, guitar string and accessory manufacturer.  I purchased and received a new set of strings for my 8-string guitar, and by some quirk in the manufacturing process, only received 6 strings in the 8-string pack.  

          I contacted D'Addario customer support to let them know that there might be some holes in their string Q.C. (I haven't had any other issues over probably a dozen other sets of strings) and they sent me not only the missing strings, but another complete 8-string set as well.  S/O to D'Addario for taking care of your customers right away!

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